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Delivery
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Postage and packaging costs are calculated during the checkout process. For UK orders sent Royal Mail first class recorded costs start
               at £2.50.
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For all International orders please contact us on +441256 346683.
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All postage costs are advised during the checkout process before you finally submit your order.
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UK orders are sent in postal approved packaging, by Royal Mail First Class Recorded.
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Most orders are dispatched with in 7 - 10 days of receipt of cleared payment, however even with Recorded Delivery we can not guarantee
       a delivery date.
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Royal Mail delivery times vary, and unfortunately we can not give an exact delivery date, most UK order are delivered within 2-5 days
       of  dispatch, however this is only an estimate and royal mail occasionally take longer .
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If you have any questions please contact us through the contact form on this site, or give us a call on 01256 346683.

Returns
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We are happy to accept the return of unsuitable goods provided the following conditions are met.
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Goods should be securely packaged and sent back postage paid to the following address:
Crystabella
21 Fox’s Furlong
Chineham
Basingstoke
Hampshire
RG24 8WN

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All returns must be accompanied by the original invoice (not a photo copy). We send an invoice with every order.
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Goods returned for a refund must be posted back to us within 7 days of you receiving them.
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No postage or packaging costs will be refunded.
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All returns must be in their original (undamaged) packaging.
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It is your responsibility to ensure we receive the goods returned and returns should be insured against transit damage or loss.
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For hygiene reasons we can not accept the return of earrings for pierced ears or sets containing earrings.
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All goods are guaranteed for one year, to be free from manufacturing defects and faults and we will happily repair or replace any item
       returned to us under guarantee.
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Please be aware we can not make exceptions to these few conditions and goods returned outside the time frame or without the
       original invoice will not be refunded and will be disposed off at our discretion.

Delivery & Postage